Privacy, Shipping and Return Policy
Natural Body Oil Austin TX
Thank you for shopping and visiting Just Nourishing Joyful Strands (JNJS) by ChedoJ
Shipping and Handling: We normally will ship within 2 to 3 business days after the receipt of your order for all US orders.
Orders are processed and shipped with USPS and UPS (to revisit)
When your order ships, you will receive a shipping confirmation and tracking
information. Tracking information is also accessible through your account.
Shipping costs for International orders are calculated on the checkout page based on the destination and carrier. Customers are responsible for import/duty fees during customs clearance based on country.
We do not ship to PO Boxes***
Satisfying and making our customers happy is our utmost priority @ChedoJ.
If, for any reason, you are not satisfied or unhappy with your purchase, please feel free to return it for a refund or exchange.
**Item(s) must be returned in original condition with the seal unbroken within
fourteen business days of purchase for a full refund or exchange.
Access our online return portal.
All returns and exchanges must include the original order number in order to expedite the processing of requests.
Please send returns or exchanges to:
ATTN: RETURN or EXCHANGE (if making an exchange, please simply state
“EXCHANGE”; if making a return state: “RETURN”)
P.O Box 170544,
Austin TX, 78717
Returns will not be accepted after 14 business days of purchase/receipt of item(s).
Under certain circumstances, exchanges may be accepted 1 to 2 days after the expected return date.
Damages must be reported within 14 business days of purchase/receipt of item(s) for a full refund or exchange.
All clearance items are final sale; no return, no exchange.
All large order return items are subject to a 35% restocking fee.
**We offer free shipping; all returns will be subject to a 35% restocking fee**